Frequently Asked Questions
Everything you need to know about shopping with Lark and Berry.
What shipping methods do you offer?
We offer standard and expedited shipping options. Standard shipping typically takes 3-5 business days, while expedited shipping arrives within 1-2 business days depending on your location.
What is your return policy?
We accept returns for most items within 30 days of delivery. Products must be in their original, unused condition with all packaging and tags intact to be eligible for a full refund.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.
How can I contact customer support?
Our customer support team is available Monday through Friday via email at support@larkandberry.com or through the live chat feature on our website.